ONLINE IT SUPPORT
Online IT support offers a range of services that are crucial for maintaining the efficiency, security, and reliability of IT systems. By leveraging remote tools and platforms, businesses can access expert assistance, minimize downtime, and ensure their technology infrastructure is robust and up-to-date. Whether for immediate troubleshooting or strategic IT planning, online IT support provides valuable resources to help businesses stay competitive in a technology-driven world.
Back Office Support
Do you require more time to carry out client facing work for your company? We are here to take care of the back-end work. Common back-end services include but not limited to server maintenance. Assign all back-end tasks to us while you do all the talking.
Help Desk Support Service
You can’t predict when you will need assistance. That’s why at ColomboLink Innovations, we deliver outsourced support and help desk services where and when you need them. Your staff and end users have phone, email, and web access to a highly trained team, ensuring they stay productive and have minimal downtime and disruptions.
Part Time Help Desk
Our part-time help desk team can work with you during regular office hours or after-hours support. When local staff finishes work at 5 pm, our helpdesk team will take over and continue the support. Call us today to ask for competitive rates.
Remote Level 2 & 3 Technical Support
We can help you with IT issues that your local resources cannot manage or if you only employ level 1 support. We have a very experienced and dedicated team to help you with challenging situations. Our expertise includes MS Servers, MS Exchange, Office 365, Storage craft backup, Watchguard firewalls, domains, and DNS hosting.
