Job Type: Full Time

DevOps Engineer in Jira

We began our services in 2014 to assist small business owners overwhelmed with the technology side of their operations. What began years ago has now evolved into a well-established IT Solutions Provider with both local and international clients, as well as a growing global presence with clients from a variety of industries. Our goal is to assist businesses of any size or capacity in focusing entirely on their core business and allowing us to be the sidekick for all things technological!

To provide you with a distinct competitive advantage and to ensure that our service offerings exceed your expectations, we constantly refine and perfect our processes, combining our extensive industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions. To drive process optimization, we provide quick, cost-effective, high-quality, technology-enabled solutions. Our expert team will manage your Website, Social Media platforms, E-mails, Cloud Services, Data Backups, Development tools, Collaboration tools, and Analytics and offer you additional value-adding technologybased support services you require.

Job Description
We are looking for world-class talent to join a crack team of engineers, product managers and designers. We want people who are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize teamfirst mentality, personal responsibility, and tenacity to solve hard problems and meet deadlines. As part of a small and lean team, you will have a very direct impact on the success of the company.

As a Jira DevOps engineer you will:

• Manage the overall Jira DevOps
• Create/maintain Confluence permissions and spaces
• Jira/JSM permission schemes, projects, workflows, screen schemes, custom fields, and notification schemes
• Onboard new teams to JIRA/JSM and help existing teams optimize and customize their workflows
• Analyze requests for new JIRA/JSM functionality, implement new features, and work on support requests whilst able to understand the impact of the changes on other users
• Debug situations through understanding application logs, API documentation, and Atlassian documentation
• Create, update, and maintain reference documentation on Atlassian products
• Research and use plugins to provide additional functionality to users

Job requirements
• Atlassian Certified Expert
• 6+ years of experience in Production Support
• 4+ years of experience managing Atlassian stack
• Proven experience in leading Jira Server to Jira Cloud/Data Center migration.
• Provide application support for Atlassian Applications -Jira, Jira Service Management (JSM), Confluence, Bitbucket, Bamboo
• Knowledge of Linux, OS & Networking, Docker, Kubernetes
• Knowledge of Databases (Mysql, Postgres)
• Experience with migration from Server and Cloud and upgrading the Atlassian suite of products
• Experience in scripting (like Python, Bash) and ability to automate the tasks with scripts
• Experience with REST APIs
• Deep understanding of DevOps, including best practices & processes
• Experience in technical support
• Hands-on experience with programming in any modern language
• Solid Computer Science fundamentals, excellent problem-solving skills and a strong understanding of distributed computing principles
• Excellent verbal and written communication skills
• Bachelor’s or Master’s degree in Computer Science or related field from a top university
• Able to work within the GMT+8 time zone

What we offer
• An exciting and passionate working environment within a young and fast-growing company
• The opportunity to work with a high performing team
• A competitive salary package
• The ability to work from anywhere in the world (assuming a stable internet connection)
• The chance of being a fundamental part of the team and make a difference

What will the process look like?
• Application: you will submit an online application form, which will take you less than 10 mins to complete
• Test: you will take a 45 min online test
• Interview: there will be 2 rounds of interviews

Apply for this position

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