Telecommunication Company – Data Entry and Sorting
About the company
The company is a leading connectivity provider and a pioneering national telecommunications company in Sri Lanka. It offers mobile Telephony, High-Speed Broadband, Enterprise Solutions, IDD Services, Mobile Money, and a variety of Value-Added Services. Since 2007, it has been the South Asian pioneer in several innovations, providing unparalleled broadband experience to Sri Lankans, while staying ahead of pioneering new technologies. With over USD 700 million in investments to date and a brand value of approximately Rs. 54 billion, the company has maintained its AAA brand rating, reaffirming the brand’s ethos of empowering and enriching Sri Lankan lives and businesses. The company has shaped the ICT landscape and is poised to lead the industry into the next stage of growth. A growing customer base attests to the company’s strong emphasis on customer centricity. The company’s unwavering commitment and passion for empowering and enriching Sri Lankan lives and enterprises for many years, using its scale and brand voice to raise the bar and deliver solutions that create long-term positive change in the communities, is at the heart of its brand strengt
The Challange
The company conducted a survey concerning the signal issues prevailing in various parts of Sri Lanka. They required services for Data Entry, Data extraction, and Analysis as those tasks were time-consuming, which would ultimately derail them from their Day to day Core operations.
The Solution
The contract was awarded to Ursidekick based on our previous experience and results. We assigned an experienced resource team to work on the company’s data entry and extraction requirements. One such task was entering all collected data into a database and extracting it according to company requirements, such as categorizing them into various demographic variables. Given the client’s specific requests, the team had to exercise extreme caution, as a single error would have cost us the project. However, our resource team provided 100% accurate data extraction services within the time frame specified. Data were extracted from all forms uploaded by respondents which were then entered into the spreadsheet, and the completed file was emailed. Here is a full-time project overview;
- We assigned a team of two data extraction experts who worked independently on the client’s project.
- Our team had to change their work momentum as per the project.
- Our team successfully completed each target without any delay.
- The quality and quantity of the extracted data sufficed the client’s needs.
The Result
The project’s outcome was in line with the client’s expectations for speed and quality. They praised our team’s commitment, experience, and efficiency and promised to work with us again in the future for all types of data entry, extraction, and mining needs.
We checked in with our client as the project neared completion to see how they felt about our service levels and the solution itself. The client was ecstatic to discover the speed with which the project was completed, as well as the complete satisfaction with the service, quality, and growth that resulted from outsourcing survey data entry services.
Business Benifits
- Frees up time to concentrate on core business activities
- Scalability Ease
- Lowers fixed and recurring expenses
- Consistent output quality every time you outsource
- Increases Productivity
